Built for housing providers
Respond faster.
Prove you did.
Ubrix gives your team one place to manage repairs, track progress and show residents their issue is being dealt with. Full audit trails, live reporting, no spreadsheets.
£1,500
Avg saving per plot
Based on typical defect volumes
620+
Admin hours saved per 150 plots/yr
Across coordination and aftercare
7 days
Avg onboarding time
From kickoff to live on scheme
Ready
Audit-ready from day one
Ready to evidence on request
Figures are modelled on a typical new-build scheme and will vary by team, process, and volume.
Repairs
Every repair logged, routed and tracked
Residents report issues through the app. Each repair is categorised, assigned to the right contractor and tracked to completion. Your team sees everything in one dashboard.
Resident communication
Residents stay informed without chasing your team
Automatic status updates keep residents in the loop as work progresses. Fewer phone calls, fewer complaints, better satisfaction scores.
A day with Ubrix
How the people in your team actually use it
Ubrix is not another portal for your team to learn. It is the place each role already needs to be, with the steps of their day already laid out.
Repairs coordinator
Triage and route without the inbox panic
- Opens the day with the queue already classified by Smart Triage.
- Routes each repair to the right contractor against SLA targets.
- Sees which jobs are at risk of breaching, and chases before they do.
- Closes the day knowing every job has an owner and a clock.
Resident liaison
Residents kept informed without the chase
- Sees every open case for residents on their patch, by status and risk.
- Sends updates from a template, with the audit trail recorded.
- Spots a complaint forming early and steps in before it escalates.
- Resolves more calls in one go, with the full case in front of them.
Asset and compliance manager
Audit-ready, not audit-anxious
- Pulls live response times and resolution rates across the portfolio.
- Sees recurring root causes by property and trade, ready for planning.
- Exports evidence for regulator reporting in minutes, not weeks.
- Walks into the audit with the trail already built, not retrofitted.
Estimate your savings
See what Ubrix could save your team
Figures are directional and based on typical new-build volumes. Adjust the inputs to reflect your operations.
Estimated value saved
£45,000
per year, at £35 / hour average
1,286
Hours saved per year
£450
Saving per plot
Figures are directional only and exclude contractor costs.
Ready to modernise your repairs service?
See Ubrix walked through with your operational context in mind. Designed to be live in 7 days, not months.
