Privacy Policy
Effective Date: 29.29.2024
1. Introduction
Ubrix Ltd (“we”, “us”, or “our”), registered in England and Wales under company registration number 15136854, is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data when you interact with our website (https://ubrix.co.uk/) and services. We are registered with the Information Commissioner’s Office (ICO) under registration number ZB730543.
2. Information We Collect
We collect personal data to provide and improve our services. This includes:
- Identity Data: Name, job title, company name.
- Contact Data: Email address, phone number.
- Financial Data: Payment details when purchasing services.
- Technical Data: IP address, browser type, device information, and usage data.
- Communication Data: Any correspondence with us, including support inquiries.
- Marketing & Preferences: Your preferences for receiving marketing communications.
We may collect data directly from you (e.g., through website forms) or automatically via cookies and tracking technologies.
3. How We Use Your Data
We process your personal data for:
- Providing and maintaining our website and services.
- Responding to inquiries and customer support requests.
- Sending service-related updates and marketing communications (where consented).
- Internal analytics to improve our platform.
- Ensuring security and preventing fraud.
- Complying with legal obligations.
4. Legal Basis for Processing
We process personal data under the following legal bases:
- Consent: Where you have provided consent (e.g., for marketing communications).
- Contractual Necessity: When data is required to provide our services.
- Legitimate Interests: To enhance our services, prevent fraud, or communicate relevant updates.
- Legal Compliance: When necessary to comply with legal or regulatory obligations.
5. Data Sharing and Disclosure
We do not sell, rent, or trade your personal data. However, we may share data with:
- Trusted Service Providers: To assist in running our website, analytics, and marketing.
- Payment Processors: To facilitate transactions securely.
- Legal & Regulatory Authorities: When required by law or in response to legal processes.
- Business Transfers: In case of a merger, acquisition, or sale of assets.
All third parties must process data securely and in compliance with data protection laws.
6. Data Security
We implement technical and organisational security measures to protect your personal information from unauthorised access, loss, misuse, or alteration. However, no internet-based service can be entirely secure, and you share information at your own risk.
7. Data Retention
We retain personal data only as long as necessary for the purposes outlined in this policy. Retention periods vary based on legal, contractual, and operational requirements. When no longer needed, data will be securely deleted or anonymised.
8. Your Rights
Under UK GDPR and the Data Protection Act 2018, you have the right to:
- Access your personal data.
- Correct inaccurate or incomplete data.
- Request deletion of your personal data.
- Restrict processing in certain circumstances.
- Object to processing based on legitimate interests.
- Withdraw consent for marketing communications.
- Data portability, allowing you to obtain a copy of your data.
To exercise your rights, contact us at [Insert Contact Email].
9. International Data Transfers
Where data is transferred outside the UK or EEA, we ensure it is protected through approved safeguards, such as Standard Contractual Clauses or adequacy decisions.
10. Cookies & Tracking Technologies
We use cookies to enhance user experience, track website usage, and improve our services. For more details, refer to our [Cookie Policy].
11. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Changes will be posted on this page, and significant updates will be communicated where required.
12. Contact Us
For privacy-related inquiries or to exercise your rights, contact: Ubrix Ltd
[Insert Address]
[Insert Contact Email]
You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) if you believe your data is being misused.
ICO Contact Details:
Website: https://ico.org.uk
Phone: 0303 123 1113
By using our website and services, you acknowledge and agree to this Privacy Policy.
