Auto-Assign
The right trade, without the ring-round.
Every accepted snag goes straight to the right contractor. No ring-round.
Auto-Assign sends every accepted snag or defect to the contractor you have set as the default for that issue type on that development. The contractor sees it in their app straight away, and the buyer is kept up to date automatically.
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No ring-round
The default contractor gets the job the moment it is accepted.
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Buyers kept posted
Updates go out without anyone writing them.
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Rejections caught
A rejected job is flagged for reassignment, not lost.
How it works
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Set your defaults
A contractor per issue type, per development.
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Accept the issue
Your team accepts it, as always.
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The job is sent
Straight to the contractor's app, buyer updated.
Questions
Questions people ask
Built for customer care teams, aftercare managers and principal contractors.
Is Auto-Assign AI?
No. Auto-Assign follows the defaults you set, so the same job always goes to the same firm.
Can we change the contractor on a job?
Yes. Your team can reassign any job, and rejected jobs are flagged for reassignment.
How are buyers updated?
Automatically, in the way each buyer prefers, as the job moves.
You might also like
All features- Smart TriageAI Snags and defects emailed in arrive on the right plot, photos and all, ready to accept.
- Contractor Hub and App Jobs arrive in the contractor's app and are closed out on site with photos.
- Email Sync Every reply stays with the snag or defect it's about, and senders hear back automatically.
Last updated:
let's have a proper look.
Thirty minutes looking at Ubrix through your own developments, or a quick chat first if you'd rather.
Prefer the phone? 0191 716 6373 info@ubrix.co.uk