Buyer App & Home Assist
Keep buyers informed from reservation to resolution
A dedicated app for buyers to track their plot, raise issues and get answers without calling your team.
When buyers can't see progress, your phone never stops ringing.
Without a clear view of where their plot stands, buyers call and chase for the same updates week after week. Your team spends the morning explaining milestones instead of moving them forward.
- Buyers self-serve plot progress
- Fewer repeat chase calls to the office
- Milestones updated in one place
- Satisfaction held up to handover
How it works
Three steps from reservation to resolution.
Buyer gets access at reservation
As soon as a plot is reserved, the buyer is invited into their own app with everything tied to their home.
They track milestones and documents
Progress updates, key documents and warranty information appear in one place as the build moves forward.
Issues flow straight into Ubrix
Buyers raise snags and questions directly from the app, which your team actions in the tools they already use.