Smart Triage
Snags and defects arrive by email and get sorted automatically
Ubrix reads incoming snag lists, extracts the items, flags duplicates and creates jobs without anyone touching a spreadsheet.
Snag lists arrive by email, and that is where the chaos begins.
Snag reports land in shared inboxes at all hours, forwarded between site managers, aftercare and contractors before anyone acts on them. Items get copied into spreadsheets by hand, missed during busy weeks, or raised twice by different people on the same plot.
- Inbound reports captured automatically
- No manual copying into spreadsheets
- Duplicate detection across teams
- Audit trail on every routing decision
How it works
From inbox to action, with no spreadsheet in the middle.
Snag list arrives by email
Forward or auto-route any snag report into Ubrix and it is ingested the moment it arrives, PDF, spreadsheet, or body text.
Ubrix extracts and categorises items
Each defect is pulled out, tagged by trade and location, and checked against existing jobs so duplicates never reach your team.
Jobs are created and ready for assignment
Fully populated jobs appear in Ubrix against the right plot, ready for review, assignment and a same-day response to the buyer.
Ready to clear the snag list backlog?
See how Smart Triage turns every inbound email into a ready-to-action job.